i was trying to upgrade from 2.00 b. 11 to 2.00 b 13 and the ugrade wizard did not find my empeg. also i tried to install the hijack kernel with the logo editor and it tells me to unplug the power and plug it back in to start the transer but it never does anything. any suggestions? thanks.

Make sure you don't have multiple programs connected to the com/serial port. You can only connect with one program at once over the com/serial port, so make sure HyperTerminal and other similar programs are closed or disconnected from the com/serial port.

Yeah, something is wrong with your serial port or the cable. Go through this and see what's up.

i went and added the empeg in HyperTerminal, but nothing displays when it boots up.

i went and added the empeg in HyperTerminal, but nothing displays when it boots up.

Right, so there's something wrong with the serial connection. That's why the upgrade doesn't work. Go through the text in the Hyperterminal FAQ entry and read each paragraph carefully and do all of the troubleshooting. If Hypterterminal doesn't work, then the upgrade won't work. If Hypterterminal works, then the upgrade should work.

should it do the diagnostic? because it doesnt when i try the ctrl-t thing. thanks for the help im a lil slow when it comes to computers and this kind of stuff.

When it works, you should see a bunch of text scroll by in Hyperterminal. The Ctrl-T thing is way too far along in the troubleshooting process. Back up a few paragraphs.

can anyone tell me how to get to the Windows Device Manager in XP?

Right click My Computer -> Properties -> Hardware tab -> Device Manager button

/Michael

thanks! ill go try it

the device manager says that the serial ports are working properly, but still i get nothing in hyperterminal. im stumped. should the little blue light be lit on the back?

should the little blue light be lit on the back?

Only if you've got a working ethernet connection. The blue light is the ethernet "Link" light. It has nothing to do with the serial port.

Are you sure your serial cable is good? Are you sure it's a null-modem cable? Are you sure it's plugged in correctly? Has the serial cable ever worked before, or is this the first time you've tried it?

im pretty sure the cable is good. i bought it at radioshack not too long ago when i got my empeg. but i really haven ever used it.

im pretty sure the cable is good.

I've got $5 on "its not a null modem cable". Any takers?

-Mike

hehe... I wouldn't take that bet. I was pulling my hair one one day because I couldn't get a serial connection with a known good serial cable. But then I found the one that shipped with my Rio and it worked like a charm.

The lesson learned: Just because the cable *looked* like a serial cable, doesn't mean it is.

--Ajay

I've got $5 on "its not a null modem cable". Any takers?

I'd agree there, but it still theoretically could be other problems.

Try doing the upgrade on a different computer and/or with a different cable.

heres thr cable i have
http://www.radioshack.com/product.asp?catalog%5Fname=CTLG&category%5Fname=CTLG%5F003%5F001%5F011%5F000&product%5Fid=26%2D152

That's the wrong thing. You need a null modem cable (RatShack doesn't seem to carry one), but, assuming you can't return what you've got, it'd be cheaper to buy a null modem adapter. Even if you can, the adapter will provide you with two different attachments (if you need to use the cable elsewhere), at the expense of having a somewhat bulky and inconvenient adapter tacked on for the empeg.

thanks a lot. i appreciate the help. do i need to put an adapter at each end of the cable or just one end?

Just one end - otherwise you would be back to the same situation as without an adapter.

/Michael